Refund policy
At Oxenta, customer satisfaction is our priority. If you are not satisfied with your purchase, please review our return and refund policy below.
1. Return Eligibility
You may request a return within 7 days of receiving your order if:
- The product is damaged or defective.
- You received the wrong item.
- The product has a manufacturing defect.
The product must be:
- Unused
- In its original packaging
- With all accessories and tags (if applicable)